Today, the improvement of organizations and the information systems in them is not a matter of making more information available, but of conserving scarce human attention so that it can focus on the information that is most important and most relevant to the decisions that have to be made. To do this, we must draw upon OR and artificial intelligence, but also on what has been learned in the past forty years of cognitive psychology about the informa-tion capabilities of human beings

Many of those who are active within the Academic field of IS are constantly seeking a firm disciplinary basis for their endeavours. In many respects such efforts are based upon a mistaken view of how disciplines are actually constituted, and the purposes that they serve